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CC_a036 — Contactor Stuck Open

Full alert identifier: CC_a036_contactorStuckOpen

Alert description

Wall connector contactor output shows no voltage when expected to be closed on one or more phases.

Potential impact

Wall connector will not operate.

Set condition

No voltage is seen on wall connector output when contactors are expected to be closed.

Clear condition

Voltage is seen at the wall connector output or contactors switch to open state.

Signals to check

Open this alert in Service Mode Plus and review the Payload tab. Use the field names below to identify the values shown by your vehicle.

Signal Unit
Line 1 Voltage CC_a036_line1Voltage V
Line 2 Voltage CC_a036_line2Voltage V
Line 3 Voltage CC_a036_line3Voltage V
Signal Unit
Line 1 Stuck Open CC_a036_line1StuckOpen —
Line 2 Stuck Open CC_a036_line2StuckOpen —
Line 3 Stuck Open CC_a036_line3StuckOpen —

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a036.

Browse all CC alert codes