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CC_a010 — Contactor Welded

Full alert identifier: CC_a010_contactorWelded

Message shown in the car

Unable to charge - Wall Connector issue Wall Connector needs service

Alert description

Contactor detected as closed when it should be open.

Potential impact

Wall connector will not operate and there is a potential hazardous voltage present on the charge handle.

Set condition

Wall connector detects voltage on the contactor output when it should be open.

Clear condition

User resets by cycling cable, reset button, or power cycle.

Signals to check

Open this alert in Service Mode Plus and review the Payload tab. Use the field names below to identify the values shown by your vehicle.

Signal Unit
Line 1 Voltage CC_a010_line1Voltage V
Line 2 Voltage CC_a010_line2Voltage V
Line 3 Voltage CC_a010_line3Voltage V
Signal Unit
Line 1 Stuck Closed CC_a010_line1StuckClosed —
Line 2 Stuck Closed CC_a010_line2StuckClosed —
Line 3 Stuck Closed CC_a010_line3StuckClosed —

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a010.

Browse all CC alert codes