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CC_a008 — Input Under Voltage

Full alert identifier: CC_a008_inputUnderVoltage

Message shown in the car

Unable to charge - Input voltage too low Voltage must be within Wall Connector rating

Alert description

Alternating current (AC) root mean square (RMS) input voltage is too low.

Potential impact

Wall connector will not allow charging while the input voltage is too low.

Set condition

AC RMS input voltage fell below 160 V RMS for more than 2 seconds.

Clear condition

AC RMS input voltage rises above 170 V RMS for more than 2 seconds.

Signals to check

Open this alert in Service Mode Plus and review the Payload tab. Use the field names below to identify the values shown by your vehicle.

Signal Unit
Input Line Voltage CC_a008_inputLineVoltage V
Input Neutral Voltage CC_a008_inputNeutralVoltage V
Input Voltage CC_a008_inputVoltage V

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a008.

Browse all CC alert codes