CC_a007 — Input Over Voltage
Full alert identifier: CC_a007_inputOverVoltage
Message shown in the car
Unable to charge - Input voltage too high Voltage must be within Wall Connector rating
Alert description
Alternating current (AC) root mean square (RMS) input voltage is too high.
Potential impact
Wall connector will not allow charging while the input voltage is too high.
Set condition
AC RMS input voltage exceeds 320 V RMS for North America (NA) or 290 V RMS for Europe (EU)/China (CN) for more than 2 seconds.
Clear condition
AC RMS input voltage falls below 310 V RMS for NA or 280 V RMS for EU/CN for more than 2 seconds.
Signals to check
Open this alert in Service Mode Plus and review the Payload tab. Use the field names below to identify the values shown by your vehicle.
| Signal | Unit |
|---|---|
Input Line Voltage
CC_
|
V |
Input Neutral Voltage
CC_
|
V |
Input Voltage
CC_
|
V |
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a007.