CC_a005 — Grounded Neutral
Full alert identifier: CC_a005_groundedNeutral
Message shown in the car
Unable to charge - Wall Connector GFCI tripped Disconnect and retry or use different equipment
Alert description
Neutral conductor is grounded on vehicle side.
Potential impact
Wall connector will not allow charging if there is a short between neutral and protective earth when a vehicle is connected before closing contactors.
Set condition
Neutral conductor impedance to ground on vehicle side is less than 2 Ohms with contactors open.
Clear condition
Neutral conductor impedance to ground on vehicle side is greater than 2 Ohms with contactors open.
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a005.