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CC_a036 — Contactor Stuck Open

Full alert identifier: CC_a036_contactorStuckOpen

Alert description

Wall connector contactor output shows no voltage when expected to be closed on one or more phases.

Potential impact

Wall connector will not operate.

Set condition

No voltage is seen on wall connector output when contactors are expected to be closed.

Clear condition

Voltage is seen at the wall connector output or contactors switch to open state.

Signals to check

These diagnostic fields are associated with CC_a036. Check the alert's Alert Log in Service Mode Plus for available values.

Signal Unit
Line 1 Stuck Open CC_a036_line1StuckOpen —
Line 1 Voltage CC_a036_line1Voltage V
Line 2 Stuck Open CC_a036_line2StuckOpen —
Line 2 Voltage CC_a036_line2Voltage V
Line 3 Stuck Open CC_a036_line3StuckOpen —
Line 3 Voltage CC_a036_line3Voltage V

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a036.

Browse all CC alert codes