CC_a007 — Input Over Voltage
Full alert identifier: CC_a007_inputOverVoltage
Alert description
Alternating current (AC) root mean square (RMS) input voltage is too high.
Potential impact
Wall connector will not allow charging while the input voltage is too high.
Set condition
AC RMS input voltage exceeds 320 V RMS for North America (NA) or 290 V RMS for Europe (EU)/China (CN) for more than 2 seconds.
Clear condition
AC RMS input voltage falls below 310 V RMS for NA or 280 V RMS for EU/CN for more than 2 seconds.
Signals to check
These diagnostic fields are associated with CC_a007. Check the alert's Alert Log in Service Mode Plus for available values.
| Signal | Unit |
|---|---|
Input Line Voltage
CC_
|
V |
Input Neutral Voltage
CC_
|
V |
Input Voltage
CC_
|
V |
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a007.