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GTW_w268 — Sto MIA

Full alert identifier: GTW_w268_stoMIA

Message shown in the car

Steering assist reduced Steering may require increased effort

Alert description

The vehicle gateway (GTW) has not received an expected control information from the Steering Torque Overlay (STO) electronic control unit (ECU) via the controller area network (CAN) within the required time period, indicating the STO ECU may be unavailable and power steering may be limited or unavailable.

Potential impact

Power steering and Autopilot features depending on STO, including Autosteer, may be limited or unavailable.

Set condition

The GTW does not receive the control information CAN message from STO ECU at the expected frequency while the vehicle is in Drive.

Clear condition

The GTW receives the control information CAN message from STO ECU as expected. Clears automatically when the vehicle exits Drive, and may be resolved completely (does not set again) when starting the next drive cycle.

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w268.

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