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GTW_w101 — Switch Watchdog

Full alert identifier: GTW_w101_switchWatchdog

Alert description

The processor running the User Interface (UI) does not respond to pings sent by the vehicle Gateway (GTW), causing the ethernet switch to reset.

Potential impact

Infotainment features may be unavailable until communication is re-established between the GTW and UI processor.

Set condition

The UI processor does not respond to pings from the GTW for 10 seconds.

Clear condition

The UI processor responds to pings from the GTW.

Signals to check

These diagnostic fields are associated with GTW_w101. Check the alert's Payload in Service Mode Plus for available values.

Signal Unit
ETH SW N INT GTW_a101_ETH_SW_nINT —
Switch Stuck GTW_a101_switchStuck —

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w101.

Browse all GTW alert codes