GTW_w062 — Bmp Watchdog

Full alert identifier: GTW_w062_bmpWatchdog

Alert description

The infotainment central processor (BMP) is being rebooted by the Gateway (GTW) after not responding to communication requests or failing to sleep.

Potential impact

Infotainment features, including the touchscreen (UI) and connectivity, will be unavailable until BMP reboot is complete and communication is re-established.

Set condition

There is no communication between the GTW and BMP.

Clear condition

Communication is re-established between the GTW and BMP after a BMP reboot.

Signals to check

These diagnostic fields are associated with GTW_w062. Check the alert's Payload in Service Mode Plus for available values.

Signal	Unit
Bmp Watchdog Reason `GTW_a062_bmpWatchdogReason` 0 WATCHDOG NONE 1 RUNTIME FAILURE 2 WAKE FAILURE 3 SLEEP FAILURE 4 THERMAL TRIP	—

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w062.