CP_a079 — Cable Not Secured Cold

Full alert identifier: CP_a079_cableNotSecuredCold

Message shown in the car

Charge rate reduced - Charge port may be frozen Try using Defrost Car button in Mobile App

Alert description

The charge port (CP) electronic control unit (ECU) detects that the charge cable latch is disengaged when it is expected to be engaged, and may be frozen.

Potential impact

The CP latch is frozen in the disengaged state, and as a result AC charging is limited and DC charging does not start.

Set condition

The CP ECU detects that the CP latch is not engaged after the latch is driven engaged and cold weather mode active.

Clear condition

The CP ECU detects that the CP latch is engaged.

Signals to check

Open this alert in Service Mode Plus and review the Payload tab. Use the field names below to identify the values shown by your vehicle.

Signal	Unit
VC Temp Ambient Filtered `CP_a079_VC_tempAmbientFiltered` 0 SNA	degC
Pin Temperature 1 `CP_a079_pinTemperature1` 255 SNA	C
Pin Temperature 2 `CP_a079_pinTemperature2` 255 SNA	C
Pin Temperature 3 `CP_a079_pinTemperature3` 255 SNA	C

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CP_a079.