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UI_a181 — Modem Firmware Version Mismatch

Full alert identifier: UI_a181_ModemFirmwareVersionMismatch

Alert description

Modem firmware version does not match the vehicle firmware version, or the modem's country-specific firmware does not match the vehicle's configured country

Potential impact

Potential loss of Cellular connectivity; On Telematics Control Unit (TCU), there may be also loss of Wifi and/or Bluetooth functionalities.

Set condition

On Telematics Control Unit (TCU) platform, reported signature does not match the stored deploy signature; On Iris platform, reported version doesn't match the stored deploy version.

Clear condition

Modem firmware needs to be updated to match the vehicle firmware version and the vehicle's configured country

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of UI_a181.

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