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GTW_w410 — Unexpected Reset Cause2

Full alert identifier: GTW_w410_unexpectedResetCause2

Alert description

An unexpected vehicle gateway (GTW) reset occurred due to a reason that is not listed or defined in the gateway software.

Potential impact

Features that rely on gateway functionality may be unavailable or may not perform as designed. The gateway may also continue to reset unexpectedly.

Set condition

The gateway detects it reset unexpectedly due to a reason that is not defined in the gateway software. Alert log signal data should provide more information on the specific condition(s) detected.

Clear condition

Gateway reboots, or the vehicle completes a sleep cycle.

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w410.

Browse all GTW alert codes