CP_a164 — Latch Redisengage Requested

Full alert identifier: CP_a164_latchRedisengageRequested

Alert description

The charge port (CP) receives multiple consecutive user requests to disengage the CP latch and still detects a charge cable connected, possibly indicating a condition affecting latch functionality. Using the charge port manual release cable may be required.

Potential impact

Using the charge port manual release cable may be required to remove the charge cable.

Set condition

The CP detects a charge cable connected after receiving multiple consecutive user requests to disengage the CP latch.

Clear condition

The CP detects the charge cable is removed, or 30 seconds elapse.

Signals to check

These diagnostic fields are associated with CP_a164. Check the alert's Alert Log in Service Mode Plus for available values.

Signal	Unit
VC Temp Ambient Filtered `CP_a164_VC_tempAmbientFiltered` 0 SNA	degC
Min Internal Pin Temp `CP_a164_minInternalPinTemp` 255 SNA	C

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CP_a164.