CC_a004 — CCID Self Test Fault

Full alert identifier: CC_a004_CCIDSelfTestFault

Alert description

Ground fault detection circuit self-test failed.

Wall connector will not allow charging until the ground fault circuit self-test passes.

Ground fault detection circuit self-test failed.

Ground fault detection circuit self-test passed after being rerun. Test reruns after 15 minutes (non-EU), cable cycle, or reset button.

These diagnostic fields are associated with CC_a004. Check the alert's Alert Log in Service Mode Plus for available values.

Signal	Unit
Gfci Asic Error Bitfield `CC_a004_gfciAsicErrorBitfield`	—
Gfci Error Reason `CC_a004_gfciErrorReason` 0 SNA 1 IO ERROR 2 ASIC REASON 3 DC OFFSET ERROR 4 AC OFFSET ERROR 5 TEST SIGNAL ERROR	—
Gfci Self Test Current `CC_a004_gfciSelfTestCurrent`	A
Gfci Self Test Duty `CC_a004_gfciSelfTestDuty`	A

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_a004.