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UI_a137 — Service Shell Active Connection

Full alert identifier: UI_a137_ServiceShellActiveConnection

Message shown in the car

Active service connection to vehicle Service performing remote diagnostics

Alert description

There is an active connection to service shell

Potential impact

Change in car computer state during customer use

Set condition

Connection to infotainment by service technician

Clear condition

There are no active connections to service shell

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of UI_a137.

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