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GTW_w420 — Unexpected Can Message Length

Full alert identifier: GTW_w420_unexpectedCanMessageLength

Alert description

The vehicle gateway (GTW) receives a controller area network (CAN) message from another electronic control unit (ECU) with an unexpected length. May be caused by another ECU running a software version incompatible with the version installed on the GTW, a software bug, or external equipment installed onto a CAN bus.

Potential impact

This information is not available in the alert reference.

Set condition

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Clear condition

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With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w420.

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