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GTW_w109 — Failed To Start Updater

Full alert identifier: GTW_w109_failedToStartUpdater

Alert description

The vehicle gateway (GTW) unsuccessfully attempted to run the GTW Updater application during a vehicle software update. May indicate a software bug that requires investigation or a condition affecting GTW microSD card integrity.

Potential impact

The vehicle software update will not complete successfully.

Set condition

The GTW unsuccessfully attempts to run the GTW Updater application during a vehicle software update.

Clear condition

The GTW Updater application successfully launches as part of a vehicle software update.

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w109.

Browse all GTW alert codes