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GTW_w068 — Prod Key Missing

Full alert identifier: GTW_w068_prodKeyMissing

Alert description

Production security keys, which are used to validate vehicle software updates, have not been provisioned for the vehicle gateway (GTW). Production security keys are normally provisioned when the car computer is production-fused, so another alert may be present indicating the car computer and GTW need to be production-fused.

Potential impact

The car computer and GTW are vulnerable to security risks, and the vehicle is unable to validate and install production vehicle software updates.

Set condition

Production security keys have not been provisioned for the GTW.

Clear condition

Production security keys are provisioned for the GTW.

Signals to check

These diagnostic fields are associated with GTW_w068. Check the alert's Payload in Service Mode Plus for available values.

Signal Unit
Cmd Key Missing GTW_a068_cmdKeyMissing —
Code Key Missing GTW_a068_codeKeyMissing —

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w068.

Browse all GTW alert codes