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GTW_w040 — SCCM version Mismatch

Full alert identifier: GTW_w040_SCCMversionMismatch

Message shown in the car

Incompatible drive system software detected Schedule service - Unable to drive until updated

Alert description

The vehicle gateway (GTW) detects the Steering Column Control Module (SCCM) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.

Potential impact

Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure steering column functionality is not limited or unavailable due to firmware.

Set condition

The GTW detects the SCCM running a different firmware version than expected.

Clear condition

The GTW no longer detects the SCCM running a different firmware version than expected.

Signals to check

These diagnostic fields are associated with GTW_w040. Check the alert's Payload in Service Mode Plus for available values.

Signal Unit
Crc Version GTW_a040_crcVersion —

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w040.

Browse all GTW alert codes