GTW_w019 — CP version Mismatch
Full alert identifier: GTW_w019_CPversionMismatch
Message shown in the car
Incompatible drive system software detected Schedule service - Unable to drive until updated
Alert description
The vehicle gateway (GTW) detects the Charge Port (CP) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.
Potential impact
Vehicle is unable to drive or charge until the firmware version mismatch is resolved, to make sure charge port functionality is not limited or unavailable due to firmware.
Set condition
The GTW detects the CP ECU running a different firmware version than expected.
Clear condition
The GTW no longer detects the CP ECU running a different firmware version than expected.
Signals to check
These diagnostic fields are associated with GTW_w019. Check the alert's Payload in Service Mode Plus for available values.
| Signal | Unit |
|---|---|
Crc Version
GTW_
|
— |
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w019.