APP_w397 — Ap Feat Disabled Permanent
Full alert identifier: APP_w397_apFeatDisabledPermanent
Message shown in the car
Self-Driving / Active Safety features unavailable AI computer requires service
Alert description
User notification that Autopilot features are not available, and will not become available again until the underlying hardware issue is resolved. The payload signal(s) indicate the specific condition(s) affecting Autopilot functionality.
Potential impact
Autopilot features, including Autosteer, are unavailable, as they may not function as expected.
Set condition
One or more condition(s) affecting Autopilot functionality have been detected. Alert log signal data should provide more information on the specific condition(s) detected.
Clear condition
Underlying hardware issue is resolved.
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of APP_w397.