VCDOORRL_a411 — Presenter Disconnected
Full alert identifier: VCDOORRL_a411_presenterDisconnected
Alert description
Lack of current and encoder ticks from the presenter indicates it is no longer connected to the controlller
Potential impact
Door will not present from an exterior button press and may get stuck out, preventing the door from closing
Set condition
Current draw falls below the undercurrent threshold and no encoder counts are seen when a high enough voltage is applied to the presenter motor
Clear condition
Current or encoder ticks are seen. Reconnect presenter and run the calibration routine to attempt to clear alert
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of VCDOORRL_a411.