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UI_a131 — Display Port Failure

Full alert identifier: UI_a131_DisplayPortFailure

Alert description

The AMD Ryzen Media Control Unit (MCU) is unable to communicate with the Display Port.

Potential impact

The center display may not function as expected. The center display may be blank or show artifacts present.

Set condition

The AMD Ryzen MCU is unable to communicate with the Display Port.

Clear condition

Perform a scroll wheel reset. If the condition does not clear then escalate.

Signals to check

These diagnostic fields are associated with UI_a131. Check the alert's Alert Log in Service Mode Plus for available values.

Signal Unit
Display Port Failure Type UI_a131_DisplayPortFailureType
0
UNKNOWN LANE TRAIN FAILURE
1
DPCD READ FAILURE
—

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of UI_a131.

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