UI_a032 — Cell Modem Recovery Resets
Full alert identifier: UI_a032_CellModemRecoveryResets
Alert description
The modem resets due to cell internet checks not passing. The modem runs internet checks every 600 seconds, and a modem reset occurs if the internet connectivity remains unavailable for 3,600 seconds, which may lead to a loss of cellular connectivity.
Potential impact
There may a loss of cellular connectivity.
Set condition
The modem does not pass the internet check and resets if internet connectivity is unavailable for 3,600 seconds.
Clear condition
The modem passes the internet check and does not reset.
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of UI_a032.