GTW_w117 — Unexpected Destructive Reset Status
Full alert identifier: GTW_w117_unexpectedDestructiveResetStatus
Alert description
An unexpected vehicle gateway (GTW) reset occurred due to a reason not listed in the GTW software, which can occur after a loss of low voltage (LV) power, among other reasons.
Potential impact
The GTW may continue to reset unexpectedly, making features depending on GTW functionality limited or unavailable.
Set condition
The GTW detects that an unexpected GTW reset occurred for a reason not defined in its software. Alert log signal data should provide more information.
Clear condition
May clear after a GTW reboot or sleep cycle.
Signals to check
These diagnostic fields are associated with GTW_w117. Check the alert's Alert Log in Service Mode Plus for available values.
| Signal | Unit |
|---|---|
Mc rgm des
GTW_
|
— |
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w117.