GTW_w062 — Bmp Watchdog

Full alert identifier: GTW_w062_bmpWatchdog

Alert description

The car computer's infotainment processor (BMP) is being rebooted by the vehicle gateway (GTW) after not responding to pings (communication requests) from the GTW.

Potential impact

Infotainment features, including the touchscreen (UI) and connectivity, will be unavailable until BMP reboot is complete and communication is re-established.

Set condition

There is no communication between the GTW and BMP.

Clear condition

Communication is re-established between the GTW and BMP after a BMP reboot.

Signals to check

These diagnostic fields are associated with GTW_w062. Check the alert's Alert Log in Service Mode Plus for available values.

Signal	Unit
Bmp Watchdog Reason `GTW_a062_bmpWatchdogReason` 0 WATCHDOG NONE 1 RUNTIME FAILURE 2 WAKE FAILURE	—

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w062.