CP_a048 — Lost Comms UI

Full alert identifier: CP_a048_lostCommsUI

Alert description

Expected user interface (UI) controller area network (CAN) messages are missing. Charge port door may not open when request is made via the user interface (UI) or mobile app.

Potential impact

Charge port (CP) door may not open with user interface (UI) or mobile app controls.

Set condition

Charge port (CP) does not receive all expected controller area network (CAN) messages from the user interface (UI).

Clear condition

Charge port (CP) receives all expected controller area network (CAN) messages from the user interface (UI).

Signals to check

These diagnostic fields are associated with CP_a048. Check the alert's Alert Log in Service Mode Plus for available values.

Signal	Unit
UI Charge Request MIA `CP_a048_UI_chargeRequest_MIA`	—
UI Grid Form Control MIA `CP_a048_UI_gridFormControl_MIA`	—
UI Hvac Request MIA `CP_a048_UI_hvacRequest_MIA`	—
UI Range MIA `CP_a048_UI_range_MIA`	—
UI Status MIA `CP_a048_UI_status_MIA`	—
UI Vehicle Modes MIA `CP_a048_UI_vehicleModes_MIA`	—
VEH Billing MIA `CP_a048_VEH_billing_MIA`	—

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CP_a048.